Join/ Book Online FAQ

Members can now book a range of activities online, including exercise classes!

Please contact reception to receive your unique login and PIN.

Online booking closes 1 hour prior to the start of a class.

FAQ (click each question to expand)

1. How can I start booking online?

Visit www.wychavonleisure.co.uk. Existing members need to contact reception to set up your login details.

2. Can I change my login ID and PIN?

Yes, simply login and select ‘edit my details’. Click ‘change pin’ and follow the instructions.

3. What should I do if I forget my login information?

Contact us, answer some security questions and we can re-issue your pin. If you enter the incorrect pin three times your account will become locked. To unlock your account you need to contact us.

4. Can I book activities at any centre?

Yes, you can book activities at Droitwich Spa, Evesham & Pershore leisure centres.

5. How do I book an activity?

Log in to your account & follow these instructions.

1. Select centre
2. Select date
3. Select class or activity
4. Click book

You can also search for certain activities. Perfect if you want to attend a certain class, but don’t know when it is.

6. Will I be able to book my preferred court?

Yes, if the courts are available you will be able to select the specific court you want.

7. How far in advance can I book?

Rivers members can book 7 days in advance.

Casual members can book 2 days in advance.

All online bookings close 1 hour prior to a class’ start time.

8. Can I update my membership online?

Yes, logging into your account will enable you to update your membership.

9. Which activities can I book?

Badminton, squash, table tennis & all Rivers Group Exercise classes.

10. Can I book activities for somebody else?

No, your login details are user specific and you are permitted to only book activities under your own account name.

11. What should I do if I wish to cancel a booking?

If no payment has been made (ie for a Rivers member), simply log in to your account, click ‘manage bookings’ and click ‘cancel’.

If a payment has been made, you cannot cancel your booking. However you can move it to a different day/time within your booking period.

12. Can I create a Joint Membership online?

Joint Memberships cannot be created online. To sign up for a Rivers Joint Membership, please visit reception  or call 01905 771212.

Visit our Rivers YouTube Channel

Visit our Rivers YouTube Channel and stay tuned with all the latest goings on from all our leisure centres!

download our timetables to your iphone

Smart phone users can view our swimming and group exercise timetables by downloading GYMJAM for FREE from the appstore.